Understand the problem |
Detailed understanding of the problem is fundamental to providing
a solution that fits. Obvious when stated, but many organisations
invest too little effort at this stage. |
Prepare the organisation |
Organisational and business process changes must often be made before
a system solution can be implemented. It is costly to do this as an
afterthought. |
Tailor the product |
Product tailoring services are available to more closely match our
products with client needs. |
Install and integrate the product |
System based solutions rarely work in isolation. As such, data transfer
between systems and configuration in the clients live environment
are essential to efficient operation. |
Knowledge transfer |
This ensures that Lockfield does not walk away with knowledge that
is essential to the client's use, maintenance and development of the
solution. Tie-in to Lockfield is, where possible, explicitly managed
out of the solution. |
Product support |
Some organisations do not have the
infrastructure to support systems. Lockfield can assist in this circumstance. |